Refund Policy
Thank you for shopping with Saffira Body and Care Company!
We strive to provide high-quality products and services. However, we understand that sometimes things may not work out as planned. Here's our return and refund policy:
Return Policy
- Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer support within 3 Hours of delivery. We will arrange for a replacement or refund.
- Incorrect Items: If you receive an incorrect item, please contact our customer support within 3 Hours of delivery. We will arrange for a replacement or refund.
- Change of Mind: We do not accept returns or exchanges for items purchased due to a change of mind.
Refund Policy
- Refund Method: All refunds will be issued as store credit to your Saffira Black Wallet. You can use this credit to purchase future products from our store.
- Processing Time: Refunds will be processed within 1 business day of receiving the returned item.
- Shipping Costs: Customers are responsible for the return shipping costs, unless the return is due to our error.
To initiate a return or refund, please contact our customer support at saffirabodyandcarecompany@fayan.in or +91 98163 12581 .